

SHIPPING INFORMATION
Fast, reliable delivery from Ecuador to your doorstep.


Processing: 1–3 Business Days
Ecuador Delivery: 2–7 Business Days
International Delivery: 7–25 Business Days

ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment confirmation. During promotions or holiday periods, processing may take up to 5 business days.



SHIPPING DESTINATIONS


ECUADOR
All provinces covered
2–7 business days
INTERNATIONAL
Select destinations available
7–25 business days
Customs processing may affect delivery times

SHIPPING COSTS
Shipping rates are calculated at checkout based on:
Destination
Package weight
Shipping method selected
Free shipping promotions may be available on qualifying orders.



TRACK YOUR ORDER
Once shipped, you'll receive a confirmation email with tracking information when available.
Please allow up to 48 hours for tracking updates to become active.



DELIVERY ADDRESS
Please ensure your shipping address is complete and accurate.
Orders returned due to incorrect addresses may require additional shipping fees before reshipment.



IMPORTANT NOTICE
Delivery estimates are not guaranteed and may be affected by:
Weather conditions
Holidays
Customs inspections
Courier delays
Kuna Mushrooms is not responsible for delays caused by customs or local postal services.



